Empathy is the process by which one “steps inside the shoes of the other” and feels the feelings of that person. Sympathy is more of a reaction to the other. For example, suppose a teenager comes to you and he is very angry about failing a test. You show empathy if you try to feel the student’s anger. In contrast, you show sympathy by reacting to the student’s anger, for example, by feeling sad for the person.
When you forgive, we need to realize that this is both a process in which we start slowly and it is an imperfect process in that we do not always reach the deepest parts of that process. Thus, one can feel sympathy toward the offending person by feeling sorry for that person. Yet, a deeper response is “stepping inside the person’s shoes” with empathy and seeing, for example, the person’s woundedness, the person’s fears and confusions. I say this is “deeper” because you are developing more insights into whom the other actually is. As you see people, in all of their humanity, this more likely will lead to compassion for that person. The compassion can lead to forgiveness, or loving those who have not loved you.
Learn more at Forgiving is not. . .